FAQs
Yes! During the checkout process under “Delivery Method,” select “Pick Up In Store” instead of having it shipped to you! Pickup orders are typically available within one business day after you place the order.
We offer free exchanges for the same item in a different color or size! Please email [email protected] for assistance. To access other information about returns, please click here https://www.batessistersboutique.com/returns/
*Please note that returns and exchanges must be postmarked within 30 days from when your order was placed.
We currently offer free U.S. shipping on all orders $99 or more!
We are committed to processing orders promptly and we do our best to ship within 1-3 days after an order is placed! Some sale periods can extend the time frame by a few days.
- U.S. orders take 1–8 business days for delivery based on location.
- International orders take 8–20 business days for delivery based on location.
Claims for wrong items or issues with your order must be reported within 30 days of when the order was placed to ensure proper credit. Please take a picture of the item you received, showing it is unworn & unused with tags attached, and email our Customer Service team at [email protected].
We are currently an online only boutique — however, you can book an appointment to come shop at our warehouse!